Contact Us
We welcome questions, feedback, and support inquiries about the Silca Tire Pressure Calculator. Whether you need help using the calculator, have questions about tire pressure optimization, want to report an issue, or have suggestions for improvements, we're here to help. Reach out via email and we'll respond as soon as possible.
Email Contact
For all inquiries, please contact us at:
hi@silcatirepressurecalculator.comWe typically respond to emails within 24-48 hours. For urgent matters, please include "URGENT" in your subject line. Include relevant details about your question or issue to help us provide the most accurate and helpful response.
What We Can Help With
Calculator Support
- • How to use the calculator
- • Understanding recommendations
- • Troubleshooting issues
- • Feature questions
Tire Pressure Questions
- • Pressure optimization
- • Tire width recommendations
- • Weight distribution questions
- • Terrain-specific advice
Feedback & Suggestions
- • Feature requests
- • Improvement suggestions
- • Bug reports
- • User experience feedback
General Inquiries
- • Partnership opportunities
- • Media inquiries
- • Technical questions
- • Other inquiries
Before Contacting Us
Before reaching out, please check our How It Works page for detailed information about how the calculator functions. Review our About page for information about our methodology and accuracy standards. Many common questions are answered in the FAQ sections throughout our site. If you still need assistance after reviewing these resources, we're happy to help.
Helpful Resources
- • How It Works - Detailed calculation methodology
- • About - Our mission and methodology
- • Calculator FAQ sections - Common questions and answers
- • Weight-based pages - Specific guidance for different rider weights
- • Tire width pages - Specific guidance for different tire widths
Response Time
We aim to respond to all emails within 24-48 hours during business days. Response times may be longer during weekends and holidays. For urgent matters, please include "URGENT" in your subject line. We prioritize technical issues and bug reports to ensure the calculator functions properly for all users. Feedback and suggestions are also important to us and help improve the calculator for everyone.
Frequently Asked Questions
How quickly will I receive a response?
We typically respond within 24-48 hours during business days. Urgent matters marked with "URGENT" in the subject line may receive faster responses.
What information should I include in my email?
Include relevant details about your question or issue. For calculator issues, include your input values and the recommendations you received. For tire pressure questions, include your weight, tire width, and riding conditions.
Can you help me optimize my tire pressure?
Yes. We can provide guidance on using the calculator effectively and understanding the recommendations. However, the calculator provides professional-grade recommendations that serve as an excellent starting point for most riders.
Do you accept feature requests?
Yes. We welcome feature requests and suggestions for improvements. Please email us with your ideas, and we'll consider them for future updates to the calculator.
How do I report a bug or technical issue?
Email us with details about the issue, including what you were doing when it occurred, your browser and device information, and any error messages you received. This helps us reproduce and fix the issue quickly.